Return and Exchange Policy

At LuxeLeather, we strive for customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please familiarize yourself with the following guidelines:

1. Eligibility: Returns and exchanges are accepted within 14 days from the date of delivery.

2. Condition of Items: Items must be unused, undamaged, and in their original packaging with all tags attached.

3. Return Process: To initiate a return or exchange, please contact our customer service team with your order details and reason for return.

4. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

5. Refund or Exchange: Upon receipt and inspection of the returned item, we will process your refund or exchange as per your preference.

6. Refund Timeframe: Refunds will be issued to the original payment method within 5-7 business days after the return is approved.